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Tag: OIG

  • Risk-Based Application Certification in OIG

    If you were at Oktane22, or have listened to the Oktane22 roadmap sessions, you will know risk and use of risk signals is a key focus for Okta going forward. This includes leveraging risk in Okta Identity Governance (OIG), to help make access requests and access certification more effective. But can you leverage risk today?…

  • Logging a ServiceNow Request via Workflows from OIG Access Requests

    A common ask for Okta Identity Governance is to be able to log at ticket in a service desk tool, like ServiceNow, for manual provisioning activities after following an approval process in Access Requests. This article explores one approach to this using OIG Access Request events in the Okta System Log, Event Hooks and Okta…

  • OIG Access Requests – Cancelling a Timer

    If you’re familiar with the timer feature in Okta Identity Governance (OIG) Access Requests, you may have wondered if you can cancel a running timer and if so, how? Let’s show how it can be done. If you’re not familiar with the timer feature, have a read of this article: OIG Access Requests – Using…

  • OIG – Triggering Workflows From Access Certification Reviews

    Okta Identity Governance (OIG) provides an access certification component for reviewing users and their access. When reviewing access, a reviewer (such as a users manager) can approve or revoke the access (or reassign). With the revoke action, the access certification campaign can be configured to automatically remove access or do nothing (i.e. leave the access…

  • OIG Access Requests – Clearing “Stuck” Requests

    When working with Okta Identity Governance (OIG) Access Requests, you may find a request in a “stuck” state, where you can’t complete a step or the request doesn’t automatically close when done. Perhaps you’re testing a new Request Type and missed a step or have something misconfigured when you tested it. As an administrator you…

  • Reassigning Managers for an Access Certification Campaign

    A common requirement for Identity Governance and Administration (IGA) controls is for reassignment when a reviewer, like a manager, goes on leave. Okta Identity Governance (OIG) currently supports manual reassignment of access certification reviews by an administrator or by the reviewer themselves. But what about automatic reassignment based on a change to the user profile,…

  • Access Certification – Helping Reviewers Decide whether to Approve or Revoke Access

    The user interface, and general user experience, has been a challenge with Identity Governance and Administration (IGA) products for many years. Unlike many IT products, IGA solutions are used by all business users and need an easy to use and understand interface. This is particularly so with Access Certifications – business owners (like managers or…

  • OIG – Certification for External System Entitlements

    A common ask for Okta Identity Governance (OIG) is to be able to do access certification on external application data. Currently OIG can only run campaigns on objects (group memberships and application assignments) in the Okta Universal Directory (UD). Importing of external system entitlements is on the product roadmap. But with some understanding of the…

  • OIG Access Requests – Where Do I Assign Teams?

    A common concern from a new Okta Identity Governance (OIG) Access Requests deployment is “I can’t see the Application or Group list when building a Request Type”. The most common cause is the assignment of Teams. Teams are the access control mechanism built into OIG Access Requests. They control who can create and own Request…

  • Designing OIG Access Requests for Ease of Use

    Access Requests are designed to be used by all people in an organisation. So making the interface and information presented be more user friendly should be a goal of any deployment. In this article we look at what information is presented to end-users by Okta Identity Governance (OIG) Access Requests and how you can use…